Effective Date: December 1st, 2024

The website vantagetherapyandwellness.com (hereinafter, the "Website") is owned and operated by Vantage Therapy and Wellness, PLLC, a North Carolina-based professional limited liability company. In this Privacy Policy, we refer to ourselves as "we," "us," or "our," and we refer to you, the user, as "you," "your," or "user."

By using our Website, subscribing to our services, or providing personal information through our forms, emails, or other interactions with us, you agree to the practices outlined in this Privacy Policy. This document describes how we collect, use, and protect your personal information in accordance with North Carolina law and applicable U.S. regulations. If you disagree with any part of this Privacy Policy, please do not use our Website or services.

1. Personal Information We Collect

We collect personal information that you provide voluntarily when you interact with our Website, including:

• Contact Information: Your name, email address, phone number, and any other information you provide through forms, emails, or direct communication with us.

• Billing Information: If you purchase services or products, we may collect your billing address, payment details, and other necessary information to process payments.

• User Activity Data: We may collect information about your interactions with our Website, including browsing patterns, IP address, device information, and any other data provided through cookies or analytics tools.

• Content Contributions: If you engage with our blog or social media platforms, we may collect comments, posts, images, and videos you share.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

• To Provide Services: To fulfill requests for services, products, or resources that you have opted to receive.

• Communication: To respond to your inquiries, provide customer support, and send you updates regarding our services.

• Marketing: To send you promotional emails, newsletters, or information about services that we believe may be of interest to you. You can opt-out of marketing communications at any time.

• Website Improvement: To analyze website usage and improve user experience through cookies, Google Analytics, and similar tools.

• Third-party Advertising: We may use personal information to create targeted advertising campaigns on platforms like Facebook and Google. These platforms may use cookies or other tracking technologies to deliver personalized ads.

We will not use your personal information for purposes other than those outlined in this Privacy Policy without your explicit consent.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect data about your use of our Website. These may include:

• Session Cookies: Temporary cookies that expire when you close your browser.

• Persistent Cookies: Cookies that remain on your device until deleted.

You can manage your cookie preferences through your browser settings. However, if you disable cookies, some features of the Website may not work as intended.

4. How We Protect Your Information

We use reasonable security measures, including encryption and secure server connections (SSL), to protect your personal information. However, no data transmission over the internet can be 100% secure, and we cannot guarantee absolute security.

In the event of a data breach, we will notify you promptly in accordance with applicable laws.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you no longer wish to receive communications from us, you can unsubscribe or request deletion of your personal information.

6. Your Rights Regarding Your Personal Information

As a resident of North Carolina, and subject to applicable privacy laws, you have the following rights:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request that we correct or update any inaccurate or incomplete information.

• Deletion: You have the right to request that we delete your personal information (subject to certain exceptions).

• Opt-Out: You can opt-out of marketing communications by clicking the "unsubscribe" link in any email you receive from us.

• Data Portability: You may request a copy of your personal information in a commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us at info@vantagewellnessnc.com or via the contact details below.

7. Sharing Your Information

We may share your personal information with third parties only in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in running our business (e.g., payment processors, website hosting, email marketing platforms). These parties are contractually obligated to protect your information and may only use it for specific purposes.

• Legal Compliance: We may disclose your personal information if required to do so by law, or in response to a legal request such as a subpoena, court order, or government investigation.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before any such transfer if required by law.

8. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18 years of age. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Website. Please review this Privacy Policy periodically for any updates. Your continued use of the Website after any changes constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

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Vantage Therapy and Wellness, PLLC
804 Salem Woods Drive, Suite 204
Samantha@vantagetherapyandwellness.com
Phone: (919) 817-4647

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By using our Website, you acknowledge that you have read and understood this Privacy Policy, and consent to the collection and use of your personal information as described herein.